"...I was taken by suprise because her dedication and positive attitude was overwhelming. She called back within minutes with a quote. Despite the fact that it wasn't the lowest quote, my decision (to) select Carpet Weaver's was pretty easy all because of her willingness to work on this while not at the store. Kudos goes to Heidi for closing this particular transaction!
I'd also like (to) give a shout out to Jason, the installer. What amazing work adn skill these people have with their craft. Additionally, he was very easy to talk to during the installation..."
Ralph and Janell wrote:
"To Brad for showing us each product and explaining to us what it would do and would not do, Don for measuring our home for the project, Patti for figuring out all the costs and supplying us with the kit, and Steve and his crew for vigorously overcoming all the problems they found with the slab - We are delighted with our 'new look' and with all of you and your families a happy Thanksgiving."
"I can't say enough about the GREAT work that your guys did laying the sub-floor today. Their work is meticulous, and beyond that, they actually really care about how they do their work. And they both just have good hearts. I truly appreciate you, your hubby, and all your staff so very much; you're like family. God bless you all! I APPRECIATE YOU ALL SO MUCH!"
"I was in last month looking at carpet. The guys came by yesterday and put it in, and I am just tickled pink. It looks great, feels great, and I just wanted to let you know I appreciate everything you did. The guys that installed it were wonderful. Thank you very much, and I look forward to working with you in the future."
"Kelly Cohran is an outstanding and superb sales associate. She was extremely helpful and creative. We had a couple of issues and she resolved them quickly and with the utmost professionalism. I would highly recommend her quality of taste and customer service to anyone."
"Hello Mr. Weaver,
I recently purchased and had installed carpeting from your Peoria store. My salesperson was Dennis Hauser. I followed Dennis over from The Flooring Depot Store to your other location at the Carpet Weaver 's store in Peoria. I had to make an exception to pause and write to you concerning Dennis and the outstanding and thorough service he offered. Dennis always knew every piece of carpet that came in and that went out and how much he had and if it would be something that I would want. I always trusted his opinion. I have known and worked with Dennis over the years for flooring in my own home.
This last purchase was for my daughter who just bought a condo in the Peoria area. We also bought living room furniture from Dennis and an area rug.
The carpet is wonderful! The installers with one gentleman named Alan were very good! The living room furniture is beautiful! And I must commend the furniture delivery guys with one of the gentleman named Brian from Lincoln. All of them working with Dennis made a great team They were all very polite, courteous, professional, knowledgeable and it was a very wonderful experience to have at a time when a move can be very stressful. We had a timeline to follow and Dennis went out of his way to come and measure for carpeting on his day off! The realtor let us in to the condo because we had not closed yet and she was also very impressed with Dennis! She took his name and card with her as a realtor who works with builders and new home sales and sells many existing homes. I am sure her recommendation for Dennis will go a long way! Thank you for your time and for hiring wonderful professionals especially at your Peoria Carpet Weaver store location."
"One of your stores in Peru is handling a complete flooring remodel of our home office in Mendota, IL. I talked with one of our SVP yesterday in Mendota who is overseeing the project and he said that he was extremely happy with the job you guys are doing. I think Mary Jo Murphy was the sales person he dealt with and I can’t remember who he said the installer was, but he said everyone has been great to work with, they are doing a great job and would definitely recommend Carpet Weaver’s to anyone."